Customer Account Engineer

Requisition Number:  4689
Company:  W Electric Japan Limited

Tokyo, 13, JP, 10000004

General Job Function:

  • Support Customer Account Managers (CAM) in capturing opportunities in every aspects
  • Develop commercial offers and negotiate with customers for closing
  • Collect market information and voice of customers to review operations, performance issues and customer’s needs
  • Maintain an understanding and status of key projects and keep the CAMs appraised of project execution and issues


Duties and Responsibilities (in the order of priority):

  • Create and update opportunities/orders on sales management tool, e.g. D365 and SAP
  • Discuss and negotiate with customers to clarify scope of work and deliverables
  • Prepare NDAs and MOUs, as needed
  • Offer development working with relevant functional groups (WEJ Projects, overseas technical and commercial group) on offer development
  • Prepare for Limits of Authority (LOA) and pricing
  • Prepare and execute contract with customers and sub-contractors
  • Perform Order Entry and create Sales Orders in SAP
  • Manage contract changes and monitor project executions in terms of finance
  • Coordinate acceptance, invoices & sales recognition with customers/Finance/Projects
  • Interface with customers in gathering intelligence/feedback and promoting new opportunities
  • Be able to act on behalf of CAM in case of his absence


Education and Qualifications / Skills and Competencies:

Education Level (Degree, Area of Study) – Minimum Requirement:

  • Bachelor degree (in engineering if applicable), related technical discipline or equivalent
  • Business knowledge in contracting and accounting/finance

Years of Experience (if applicable):

5-10 years as a sales engineer preferably in nuclear or electric utility related business, especially in a field related to nuclear fuel

Professional Certifications:


Skills and Competencies:

  • Willingness to actively learn new area and efficient in time management
  • Understanding of different commercial processes employed by various customers in Japan, and plan and allocate resource/efforts accordingly to optimize internal and external commercial document preparation
  • Understanding of general commercial and legal terms of contracting and NDAs
  • Communicate and negotiate with Legal internally in US and externally
  • Practical and some fundamental knowledge of engineering principles and techniques, nuclear fuel and nuclear fuel cycle
  • Capable of understanding of Intelligence / voice of customers along with Westinghouse position and capability and reflect it into promotional process (engineering and commercial approach)
  • Capable of written and verbal communication in Japanese and English
  • Host and facilitate meetings internally and externally including translation as needed

Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.


Job Segment: Nuclear Engineering, Nuclear, Engineer, ERP, SAP, Engineering, Energy, Technology