IT Team Lead

Requisition Number:  8877
Company:  Westinghouse Electric Co
Location: 

Blairsville, PA, US, 15717

Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

 

The IT Team Lead is responsible for leading a small team of technical resources to achieve department objectives.  The role is also responsible for performing work across multiple areas (sites) and providing support to end users on a variety of issues for the purpose of identifying, researching, and resolving technical problems. This role is responsible for responding to escalated incidents as well as telephone calls, email, and chat requests for technical support from end users. In addition, responsible for production and development support within the Ignition environment.

 

The IT Team Lead is responsible for the setup, configuration, troubleshooting, analysis and repairing of computer systems, computer peripherals, mobile devices, and telephones.  Install, operate, test, maintain, diagnose, and monitor computer and support equipment for operations by utilizing advanced troubleshooting techniques and departmental procedures.

 

Your Day to Day

  • Provide direction to a small team for the purpose of meeting team objectives and providing IT technical support to a defined set of operating locations.  The team lead will set goals and objectives for direct reports and perform quarterly reviews. Provide guidance and support to reporting Technicians.
  • Troubleshoot and repair personal computer equipment and mobile devices. Analyze user related problems to determine problem source.  Notify appropriate personnel of problem source and assist in the resolution.
  • Perform Change Coordination, and Configuration, Hardware, and Software upgrades.
  • Provide project management for the purposes of leading Infrastructure and System Upgrades, System Refresh, Outages, and various IT related projects.
  • Manage and support OPC servers within the manufacturing environment
  • Installs and make changes to PC, peripherals, telephony, and printer devices.
  • Provide support for Active Directory and hands on support and for servers and network equipment.
  • Support and Troubleshoot Video Conference equipment.
  • Manage the local IT asset inventory, stockroom, and CMDB
  • Develop/maintain standards, records, and procedures for installation of computer hardware and software. Ensures procedures are followed by direct reports
  • Assist in Virus Remediation and security incident response, as required.
  • Manage on call/afterhours support for responsible office locations (Where Applicable).
  • Order personal computer equipment and process invoicing using SAP / Ariba.

 

Who You Are:

  • Bachelor's Degree in a Technical Discipline
  • 5 years of experience in a related IT Field
  • Equivalent experience without a degree will be considered
  • MCSE Certification is a plus
  • Experience with Ignition Platform Technology
  • Development scripting and design experience with Python
  • Basic Network Administration &/or Networking Configuration
  • Experience working with remote control software applications
  • Experience with Windows operating systems
  • Excellent Problem Solving and Communication Skills
  • Ability to troubleshoot and solve problems independently by effectively leveraging provided tools

Why Westinghouse?

Westinghouse Electric Company is the global nuclear energy industry’s first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

  • Safety and Quality
  • Integrity and Trust
  • Customer Focus and Innovation
  • Speed and Passion to Win
  • Teamwork and Accountability

Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being.  In the U.S. the following are representative of what we offer:

  • Competitive Salary
  • Comprehensive Health, Wellness and Income Protection Benefits
  • 401(k) Savings Plan with Company Match
  • Paid Vacations and Holidays
  • Opportunities for Flexible Work Arrangements
  • Educational Reimbursement Program
  • Employee Referral Program

While our Global Headquarters are located in Cranberry Township, PA, we have over 9,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com.

EOE of Minorities / Females / Vets / Disability.

Get connected with Westinghouse on social media:
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Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

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