Lead Customer Solutions Engineer, AP1000

Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

About the role:

As a Lead Customer Solutions Engineer on the AP1000 team, you will support the Customer Solutions Manager and lead the Americas Engineered Solutions for Balance of Plant technologies. You will support customer needs with differentiated offerings through understanding of customer-specific needs, solution selection, technical content of proposal, costing and pricing, responsiveness, and quality of bid. You will work with Global Markets, America's Sales, GOS (primarily Engineering and Supply Chain) to close on opportunities, and will work with global product management to set and implement strategy. You will support the CSM in aggregate financials, providing accurate forecasts, OE including pipeline growth, and MAS for product/technology areas. Areas to work collaboratively with SNC to drive more Engineering work into WEC to perform the Design Change Package work, perform other AE work.

You will report to the Director, AP1000. This is a remote role that can be performed from anywhere in the United States.

Key Responsibilities:

• Develop/leverage key customer relationships to facilitate understanding of customer needs and ultimately create proposals with strong value proposition to meet customer needs and secure OE.
• Accountable for OE and opportunity pipeline growth for product/technology areas.
• Monitor and assess near-term market trends, customer buying patterns and competitor moves to adjust product positioning.
• Recommend price to capture maximum market value while delivering on business plan assumptions such as MAS; collaborate with sales to align on final price to customer.
• Collaborate with sales on capture planning and final order negotiations.
• Support SV3/4 engineering activities to aggregate product financials as well as regular financial forecasting.
• Support SV3/4 Engineering activities to develop resource demand signal for GOS engineering and manufacturing.
• Engage on emergent customer issues, leading team as needed until project management is available and engaged, ultimately working with collective team to develop technical and commercial solution.
• Collaborate with project teams to understand status of projects, supporting resolution of challenges during project execution
• Develop relationships with internal stakeholders, such as GES resource managers, to ensure people, processes and technology are available to deliver offer commitments as well as enable market growth.
• Collaborate with GES resource managers to generate high quality proposals.
• Ensure good understanding of Intellectual Property aspects of offers and ongoing projects; facilitate needed discussions to develop position on IP.
• Collaborate and co-ordinate with peer leaders in OMS to ensure cohesive approach to market and holistic customer support and satisfaction (e.g., FAC inspections + FAC program engineering).
• Collaborate with global product management on product strategy, product roadmaps, technology roadmaps, innovation ideas, etc.

Qualifications:

• Bachelor's degree in Engineering or related technical discipline
• 5+ years of experience as technical leader, 10 years is preferred

• Proven engineering leadership, either as a Technical Lead or Project Manager. including:

  • Management of teams in challenging situations

  • Frequent interactions with customers

• In-depth knowledge about AP1000® Plant Technologies

We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications, and skills, is estimated to be $116,800.00 to $146,000.00 per year.

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Why Westinghouse?

Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer:

• Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options

• Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members

• 401(k) with Company Match Contributions to support employees' retirement

• Paid Vacations and Company Holidays

• Opportunities for Flexible Work Arrangements to promote work-life balance

• Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers

• Global Recognition and Service Programs to celebrate employee accomplishments and service

• Employee Referral Program

Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

• Safety and Quality

• Integrity and Trust

• Customer Focus and Innovation

• Speed and Passion to Win

• Teamwork and Accountability

While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com.

Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities

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