Lead Product Assurance Engineer

Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

Advanced Product Assurance Engineer role with single point accountability for component quality.  Establishes KPI and reporting to monitor and respond to quality performance for component shipments.  Primary point of contact for customer issues, questions, and responses.  Identifies, resolves, and prevents compliance and satisfaction issues relating to product quality for component customer orders.  Travel to customer and supplier sites is required.

Essential Functions/Supporting Responsibilities:

Establish scorecard for CFFF component quality and customer satisfaction

• Develop and implement an automated suite of metrics associated with component quality and satisfaction suitable for both internal and external report.  Once implemented, communicate, and respond to identified early indicators and trends.

Customer Interface – Expectations

• Develop and maintain playbook of expected conforming conditions for delivered components.  Gain customer agreement and train customers on playbook.  Proactively revise playbook based on feedback from internal and external customers.

Customer Interface – Response

• Respond to customer questions, concerns, and issues.  Perform Causal Analysis.  Develop and implement corrective actions.  Provide feedback to customers and resolve any feedback.

Customer Interface – Oversight

• Work with customers and fuel to plan oversight of Westinghouse.  Ensure Westinghouse is prepared and respond to any customer questions or issues. 

Process Ownership – Component Product Returns

• Establish, clear, streamlined, and accountable process for component returns from customer.  Ensure returns are conducted timely and with a thorough investigation to find technical causes of nonconformances.  Work with internal customers to develop corrective action plans.  Provide feedback to customers on investigation and actions being taken.

Component supplier Interface

• For items 1,2,5, perform responsibilities related to input of supplier product.

Minimum Requirements:

• BA Degree in a technical field – preferably Mechanical Engineering
• 10-15 years in manufacturing or oversight of manufacturing/suppliers
• 5 years previous nuclear experience
• LEAN manufacturing
• Corrective action investigation & Causal Analysis
• Interface with customers and regulators
• KPI / Scorecard development
• Data analytics

Preferred Requirements:

• 3+ years’ experience implementing continuous improvement/LEAN projects as a leader
• Vacuum furnace experience
• Grids
• Furnace annealing
• Power BI

Why Westinghouse?

Westinghouse Electric Company is the global nuclear energy industry’s first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

• Safety and Quality
• Integrity and Trust
• Customer Focus and Innovation
• Speed and Passion to Win
• Teamwork and Accountability

Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being.  In the U.S. the following are representative of what we offer:

• Competitive Salary
• Comprehensive Health, Wellness and Income Protection Benefits
• 401(k) Savings Plan with Company Match
• Paid Vacations and Holidays
• Opportunities for Flexible Work Arrangements
• Educational Reimbursement Program
• Employee Referral Program

While our Global Headquarters are located in Cranberry Township, PA, we have over 9,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com.

EOE of Minorities / Females / Vets / Disability.

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