Analyst - SAP Training

Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? 
At Westinghouse, we recognize that our employees are our most valuable asset, and we seek to identify, attract, and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

The SAP Training Analyst is a key role for the Westinghouse SAP system. For this role, experience with SAP is preferred but not required; instead, the role requires exposure to instructional design, strong communications, and high motivation.   

The SAP Training Analyst will be presented with an opportunity to facilitate analysis of training needs and development of training programs/materials by partnering with Business Process Owners (BPOs).  The SAP Training Analyst will also learn to utilize EnableNow to create and update training materials. 

Responsibilities:

• Develop and maintain SAP processes and procedures related to training.
• Maintain the training tool, EnableNow, by handling administrative, maintenance and support tasks.
• Oversee migration of existing training materials to new version of EnableNow.
• Facilitate identification of training needs through collaboration with Business Process Owners (BPOs).
• Facilitate the development and design of training programs, training materials like manuals, e-learning modules and videos, delivery of training by coordinating activities with Business Process Owners (BPOs).
• Evaluate the effectiveness of training programs through assessments and feedback and identify areas for improvement and provide to Business Process Owners (BPOs) for incorporation into future training.
• Maintain open communications with business users through hypercare and ensure adoption of processes post go-live.
• Adhere to the Westinghouse SAP change management model, cybersecurity polices and other Westinghouse standards.
• Collaborate with Westinghouse business partners, other SAP team members, IT and other internal teams, and external partners to provide high quality deliverables and services.
• As a member of the larger SAP team, participate in team meetings, training and planning cycles to foster an environment of continuous improvement. 
• Adhere to all Westinghouse cybersecurity best practices and policies to maintain a hardened environment.
• Maintain standards/best practices documentation for the administration of SAP modules.
• Complete support activities to achieve SLA targets of customer satisfaction and cycle time.
• Complete root cause analysis for repetitive issues to prevent future occurrences.
• Adhere to established Project Management Methodologies and documentation standards to complete all projects in assigned application area.

Requirements:

• Bachelors Degree in Information Technology, Computer Science or equivalent. 
• 1 to 3 years experience in similar role
• Fluency in written and spoken English 
• Prior experience with any SAP business modules a plus
• Prior experience with training tools and methodologies a plus
• High degree of motivation, flexibility and creativity
• Strong analytical skills with the ability to collect, organize and analyze information with attention to detail and accuracy 
• Strong presentation and communication skills to deliver training
• Demonstrated ability to work with other resources to troubleshoot issues/failures.
• Documentation skills and ability to create training and job aide material
• Executes work on time and within budget  
• Provides high quality support within SLA 
• Clear communicator

Why Westinghouse?

Westinghouse Electric Company is the global nuclear energy industry’s first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

•    Safety and Quality
•    Integrity and Trust
•    Customer Focus and Innovation
•    Speed and Passion to Win
•    Teamwork and Accountability

Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being.

Benefits:

•    Stable employment
•    Outstanding and supportive atmosphere of collaboration in the team and in Westinghouse group
•    Attractive remuneration with bonuses
•    Hybrid model of work, flexible working time
•    MyBenefit Cafeteria
•    Life insurance
•    Private Medical Care
•    Charity initiatives
•    Parking space for employees
•    Employee referral program

While our Global Headquarters are located in Cranberry Township, PA, we have over 9,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com.

EOE of Minorities / Females / Vets / Disability.
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