Senior Business Analyst - CRM

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. 

Act as operations resource to support the SAP Business Warehouse (BW) and Microsoft Dynamics 365 (D365) applications for the Global Markets Commercial Center of Excellence (CCOE).  

Duties and Responsibilities:

• Coordinate and oversee the CCOE Support function, ensuring timely response to maintain high levels of customer satisfaction and operational efficiency.
• Manage and integrate customer data from multiple platforms, including Microsoft Dynamics 365 (D365), SAP, and Power BI, to ensure accurate and comprehensive data analysis and reporting.
• Work with Financial Systems and Data team.  Interact frequently with SAP Business Warehouse developers, internal customers, and management to clearly identify and articulate the business needs and translate them to CCOE team
• Support CCOE on creation of weekly and monthly reporting on commercial team performance 
• Administer user requests and manage security access for Microsoft Dynamics 365 (D365) and Power BI, ensuring compliance with organizational policies and maintaining data integrity.
• Serve as a techno-functional resource for the CCOE team, providing expert support in Microsoft Dynamics 365 (D365) to enhance operational efficiency and effectiveness.
• Develop and generate comprehensive reports utilizing internal Westinghouse data and customer data, ensuring insights are actionable and support strategic decision-making.

Requirements:

• B.A.,B.S in Accounting, Finance or Computer Science or equivalent work experience
• 3+ years of Experience
• Proficient in SAP and SAP Business Warehouse (preferred).
• Experienced in using Customer Relationship Management applications, such as Microsoft Dynamics 365, Salesforce, or equivalent.
• Familiar with the MS Office Suite and MS Power Platform, including Power Automate and Power Apps (preferred).
• Prior experience with financial reporting tools such as BPC, Hyperion, etc.
• Strong organizational skills with the ability to set priorities, manage time, and multi-task effectively.
• Demonstrates initiative, good judgment, and resourcefulness.
• Strong understanding of data structures and information management
• Ability to meet deadlines and deliver results-oriented work.
• Committed to producing accurate, high-quality work with attention to detail.
• Flexible and adaptable to changing project needs and evolving situations.
• Capable of working in a collaborative team environment to drive organizational success.

Why Westinghouse?

Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system: 

• Safety and Quality 
• Integrity and Trust 
• Customer Focus and Innovation 
• Speed and Passion to Win 
• Teamwork and Accountability 

Westinghouse offers great benefits to all our employees around the globe to keep them healthy and enhance their well-being.  

Benefits offered in Poland include:

• Stable employment
• Outstanding and supportive atmosphere of collaboration in the team and in Westinghouse group
• Attractive remuneration with bonuses
• Hybrid model of work, flexible working time
• MyBenefit Cafeteria
• Life insurance
• Private Medical Care
• Employee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household members
• Charity initiatives
• Parking space for employees
• Employee referral program

You can learn more about Westinghouse by visiting http://www.westinghousenuclear.com. 

Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.

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