Inside Sales Senior Engineer - EMEA

Welcome to the future of nuclear energy, where Westinghouse Electric Company is leading the field with expertise and innovation to shape the power of tomorrow. At Westinghouse, innovation is in our DNA.  We are creative. We think differently. We reimagine the possible across the nuclear industry every day.

About the role:

As an Inside Sales Engineer, you will support the EMEA region, with a focus on supporting different Nuclear Power Plants. You will be the Westinghouse Parts Business (WPB) primary customer contact for our EMEA customers by supporting sales while achieving high levels of customer satisfaction. You will have responsibility for cross-discipline decision-making that includes customer interface, engineering, pricing, and supply chain. To help achieve business growth targets, you will coordinate with outside sales managers to manage standard sales opportunities and identify new or non-traditional opportunities in both current and growing markets.

You will report to the EMEA/Asia Inside Sales Manager. This is a Hybrid role, with commutable access to our Offices.

Main Responsibilities:

• Develop and process customer quotations and orders for standard parts/products using Pega and SAP software/database interfaces.
• Manage the quote turnaround time by coordinating with company partners.
• Support customers by meeting deliverable dates, providing communications and 24/7 emergency support.
• Work with customers and Westinghouse sales support to understand expectations to ensure department responsiveness and customer satisfaction.
• Review and act upon weekly operational reports to achieve important performance metrics.
• Work with outside sales managers, implement projects and identify growth opportunities based on customer interactions, product knowledge, and sales history.
• Work with the Global Westinghouse Parts Business organization to review customer specifications, identify technical and commercial issues, and produce pricing.
• Work with internal Westinghouse organizations to resolve customer delivered deficiencies and support invoice resolution.
• Prepare and help compile reports relevant to customer satisfaction and internal metrics.
• Prepare special reports with observations, trends, and recommendations to management.
• Other tasks as assigned with the goal to improve customer relationship and Westinghouse strategic programs.

Qualifications:

• Bachelor's degree in business, engineering, or equivalent (equivalent combination of experience and education will be considered)

• Sales, engineering, or supply chain management backgrounds

• 6+ years of professional experience in business related fields.

• Knowledge of applicable technical products and services.

• Experience with contract review, interpretation, negotiation and amendment

• Language: Spanish, English and French

#LI-Hybrid

Why Westinghouse?

We know that to put forth your best effort, you need to be challenged and enjoy what you do in a supportive and respectful environment. We aim to maintain this balance by offering our employees the amenities, benefits and training they need to reach personal and professional goals. 

Below is an example of what employees in France can expect:

• Attractive remuneration
• Peer-to-peer recognition program. 
• Lunch vouchers
• Transportation allowance
• Work-from-home allowance
• Employee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household members
• Learning and development opportunities.
• We encourage our employees to participate in community service events and other team-building activities to strengthen their bonds and inspire each other.

You can learn more about Westinghouse by visiting http://www.westinghousenuclear.com. 

Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.

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