IT Site Support Technician

Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

Job Responsibilities

The IT Technician is responsible for the setup, configuration,

troubleshooting, analysis, and repairing of computer systems, computer peripherals,

servers, backup systems, and infrastructure equipment.

He/She would :

*Troubleshoot and repair personal computer equipment and mobile devices, in person, remotely or via

telephone.

*Analyze user related problems to determine problem source.

*Notify appropriate personnel of problem source and assist in the resolution.

*Installs, Moves, Adds, Changes to PC, peripherals and telephony equipment.

*Support and Troubleshoot Video Conference equipment.

*Provide hands on support for servers and network equipment.

*Provide support for Printers

*Manage the local IT asset inventory

*Prepare end of life personal computer and telephony equipment for disposal or return.

*Assist in Virus Remediation and security incident response

*Develop/maintain procedures for installation of computer hardware and software.

* Provide On-call / Out of hours support

* Respond to the Service Desk tickets within SLA time frame

* Provide support to other international sites when needed

Minimum Requirements

Education Level

Bachelors Degree or equivalent experience

Education Discipline

Information Sciences and Technology

Years of Experience

0-2 Years

TSM knowledge and Web site design is a plus

Language skills

French : Fluent

English : Good

Why Westinghouse?

Westinghouse Electric Company is the global nuclear energy industry’s first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

• Safety and Quality
• Integrity and Trust
• Customer Focus and Innovation
• Speed and Passion to Win
• Teamwork and Accountability

Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. 

While our Global Headquarters are located in Cranberry Township, PA, we have over 9,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com.

EOE of Minorities / Females / Vets / Disability.

Get connected with Westinghouse on social media:
Twitter | Facebook | LinkedIn| YouTube