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Customer Solutions Engineer

Requisition Number:  28032
Company:  Westinghouse Electric Co
Location: 

Norwell, MA, US, 02061

Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

 

 

 

As a Customer Solutions Engineer, you will oversee the design, development, implementation, and analysis of highly complex technical products, processes, and systems. You will be heavily involved in proposals and estimates to our customers.

 

You will report to the Customer Solutions Manager. This is a remote position that can be performed from anywhere within the United States.

 

Key Responsibilities:

 

  • As part of a team, support business development and growth for BOP Engineering

  • Gather market intelligence to guide product development and suggest innovative ideas before customers need them.

  • Analyze customer requests/requirements to develop unique and competitive solutions.

  • Collaborate with internal groups such as Sales Teams and Engineering organizations to develop strategies and solutions to address customer needs.

  • Responsible and accountable to coordinate the offer development activities working with engineering team to gather labor and M&S estimates.

  • Facilitate activities such as cost estimate, risk analysis, technical description, project schedule, compliance matrix, project cash flow with appropriate technical subject matter experts.

  • Work with Commercial Integration team to support the finalization and issuance of offer letters.

  • Participate in technical meetings with the customers.

  • Develop presentations and present to customer.

  • Facilitate customer emergent issues and review of lessons learned.

  • Attend industry conferences to build and develop customer relationships.

  • Track and report on specific product opportunities, including prioritization and driving to closure.

  • Support standardization of offer development material.

  • Ability to extract information and produce engineering estimates and graphics.

 

Qualifications:

  • Bachelor's degree or equivalent in Engineering.

  • 4 years of experience in an industry technical rol

  • Experience with Sharepoint administration

 

We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $103,200.00 to $129,000.00 per year.

 

#LI-Remote

 

 

Why Westinghouse?

Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer:

  • Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options

  • Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members

  • 401(k) with Company Match Contributions to support employees' retirement

  • Paid Vacations and Company Holidays

  • Opportunities for Flexible Work Arrangements to promote work-life balance

  • Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers

  • Global Recognition and Service Programs to celebrate employee accomplishments and service

  • Employee Referral Program

Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

  • Safety and Quality

  • Integrity and Trust

  • Customer Focus and Innovation

  • Speed and Passion to Win

  • Teamwork and Accountability

While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com.

Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities

Get connected with Westinghouse on social media: Twitter | Facebook | LinkedIn| YouTube

Employment opportunities may require access to information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
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