Operations Analyst

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

Opportunity Overview:

Operations Analyst - 12 Months

Herndon, VA

Your Day-to-Day:

Gather and analyze customer calls and several computer data to determine location and cause of power outages

Dispatches first response personnel and repair crews to provide quick and logical response to outages and emergency situations

Schedule and manage other non-emergency customer related work in a timely and cost-effective manner to ensure customer service

Report outages to customer's accounts

Manage Estimated Restoration Times to customers

Provide accurate information to customers, and first line resolution to customer complaints

Provides timely and accurate data for Service Reliability improvements

Who You Are:

1+ years of experience

High School or equivalent

Computer skills and proficiency working in multiple software applications

Problem resolution

Analytical thinking

Our Safety Pledge to You:

If you are as committed to your success as we are committed to your safety, then this is the position for you! For us, our guiding principle has always been and will continue to be the safety of our people. It's that simple!

Why WECTEC Staffing Services?

WECTEC Staffing Services delivers customer-focused solutions, offering everything from high-volume, cost-effective staffing to specialized niche roles, while maintaining best-in-class service. Our employees bring expertise across technical and corporate functions, supporting international contracts in over five countries. We invite you to explore opportunities within our distinguished global talent network.

WECTEC Staffing Services offers competitive pay to all of our employees. Additionally, most positions qualify for benefits including the following:

• Comprehensive Health and Income Protection Benefits
• 401(k) Savings Plan
• Paid Vacations for Qualifying Positions

We are committed to transparency and equity in all our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be (($20.00 to $25.00)).

WECTEC Staffing Services continues to successfully place professional and technical resources into key roles globally. You can learn more by visiting www.wectecstaffing.com

You can submit your completed application, and explore other available options, using the following link: careers.westinghousenuclear.com

Get connected with WECTEC Staffing Services on social media: LinkedIn

Equal Opportunity Employer including Veterans and Individuals with Disabilities

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