Contract Manager

Fuel Delivery and Contract Management (Business and Product Delivery)

Area – Asia Business Unit

Position Overview:

•    This is a flexible role where you will be required to work from home and at the Springfields site.  
•    You will be working in the Fuel Delivery and Contract Management team (known locally as Business and Product Delivery (BPD)).  You will be expected to work with and alongside a variety of stakeholders across the business.
•    Reporting to Head of BPD through the Global Fuel Business Unit 
•    Role is to manage a suite of commercial sales contracts relating to Uranium Recovery and Storage and support other commercial sales contracts as required on behalf of the Company, ensuring that all contractual obligations are understood and achieved to deliver value to Westinghouse and its customers.  
•    Support new opportunities from identification of opportunity through to contract delivery. 

Your Day to Day:
•    Delivery of the suite of contracts and all contract deliverables 
•    Balancing the needs of the Customer and Westinghouse capability and commercial interests.
•    Delivery of other commercial sales contracts as required
•    Represent the Company and be recognised as the contractual lead and key interface with the customer maintaining and developing excellent customer and other stakeholder relationships in support of contract delivery 
•    Leading/supporting the delivery of the Voice of the Customer (VOC) surveys including the management, feedback and closeout of resultant improvement actions 
•    Coordinate and lead all customer meetings/visits/audits demonstrating an ability to positively impact and influence towards desired outcomes
•    Review and agree delivery schedules/shipment details in line with contractual lead times
•    Ownership and management of the contracts demand and financials including all income and cash forecasting, invoicing and cash collection and Business Plan submission in consultation with the Customer Account Manager/Asia Regional Fuel Delivery Director
•    Ownership and management of risk, mitigation plans and escalation where appropriate  
•    Ownership and management of change, including tracking and close out with stakeholders
•    Maintaining high standards of systems and control to support delivery always seeking for opportunities for continuous improvement 
•    Manage and support the interface between all Westinghouse supporting departments and business units e.g. production, quality, transport, finance and the relevant Westinghouse Business Units in the US and Asia 
•    Seek new opportunities within your contracts/customers   
•    Lead new opportunities through the Company ‘s Stage Gate process and working with Commercial Integration / Customer Account Managers in reviewing offer letters and contract drafts.

Qualifications and Experience

• Typically, 10 years relevant commercial experience with customer interface
• A professional qualification relevant to the role or relevant experience.

Attributes/Skills:   

• High standards and expectations in their approach to work.
• Good organisational and interpersonal skills are required to effectively manage the work of the team and the interface with other departments and stakeholders while working remotely.
• Cultural Awareness especially with Asian Customer
• Attention to detail, accuracy, sound judgement and an ability to prioritise workload to ensure deadlines are met.
• Prepared to work flexibly where necessary to meet deadlines
• Enthusiastic approach to work and a positive team player
• A Strong customer focus and an ability to seek win:win solutions
• Demonstrated approach to continuous improvement and learning especially in relation to new technology.
• Strong financial acumen with an understanding of forecasting, business planning and contract pricing
• Knowledge of import and export regimes and logistics
• Experience of cost estimate buildups and the impact of change
• Good knowledge of Microsoft Office software
• Ability to operate Business Systems such as SAP
• Adheres to all legislative, regulatory and company procedures and standards e.g. safety, quality, risk and security etc. appropriate to the role
• May be required to travel if contract necessitates
• Committed to their own safety and the safety of the team.