Customer Account Engineer

General Job Function:
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Support Customer Account Managers (CAM) in capturing opportunities in every aspects
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Develop commercial offers and negotiate with customers for closing
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Collect market information and voice of customers to review operations, performance issues and customer’s needs
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Maintain an understanding and status of key projects and keep the CAMs appraised of project execution and issuesDuties and Responsibilities (in the order of priority):
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Create and update opportunities/orders on sales management tool, e.g. D365 and SAP
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Discuss and negotiate with customers to clarify scope of work and deliverables
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Prepare NDAs and MOUs, as needed
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Offer development working with relevant functional groups (WEJ Projects, overseas technical and commercial group) onoffer development
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Prepare for Limits of Authority (LOA) and pricing
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Prepare and execute contract with customers and sub-contractors
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Perform Order Entry and create Sales Orders in SAP
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Manage contract changes and monitor project executions in terms of finance
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Coordinate acceptance, invoices & sales recognition with customers/Finance/Projects
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Interface with customers in gathering intelligence/feedback and promoting new opportunities
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Be able to act on behalf of CAM in case of his absenceEducation and Qualifications / Skills and Competencies: Education Level (Degree, Area of Study) – Minimum Requirement:
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Bachelor degree (in engineering if applicable), related technical discipline or equivalent
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Business knowledge in contracting and accounting/financeYears of Experience (if applicable):
5-10 years as a sales engineer preferably in nuclear or electric utility related businessProfessional Certifications:
n/a Skills and Competencies:
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Willingness to actively learn new area and efficient in time management
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Understanding of different commercial processes employed by various customers inJapan, and plan and allocate resource/efforts accordingly to optimize internal andexternal commercial document preparation
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Understanding of general commercial and legal terms of contracting and NDAs
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Communicate and negotiate with Legal internally in US and externally
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Practical and some fundamental knowledge of engineering principles and techniques,nuclear products and services, industry codes/standards and government regulations
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Capable of understanding of Intelligence / voice of customers along with Westinghouseposition and capability and reflect it into promotional process (engineering andcommercial approach)
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Capable of written and verbal communication in Japanese and English
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Host and facilitate meetings internally and externally including translation as needed