Principal Platform Support Engineer
Warrendale, US
Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.
As a Principal Platform Support Engineer, you will be the senior technical interface between Westinghouse I&C teams and non-safety control system platform vendors. You will lead high-quality resolution of complex technical issues affecting company partners and external customers, and for shaping platform direction through standards, lifecycle strategy, and continuous improvement. In collaboration with vendors, customers, and other Westinghouse organizations, the Principal Platform Support Engineer develops practical solutions. These solutions lead projects that improve reliability, cybersecurity, maintainability, and overall customer experience for our non-safety control system offerings.
You will report to the GOS Manager; Control and Information System Engineering and be located at the Cranberry, PA facility. This is a hybrid role based in Cranberry. There is no relocation assistance provided for this role.
Key Responsibilities:
- Provide platform architecture guidance and technical consultation for industrial control systems.
- Manage control system platform standards, reference architectures, and governance; define technology roadmaps and lifecycle planning in collaboration with vendors and company partners.
- Lead obsolescence management strategy (part changes, vendor notices, form/fit/function evaluations), including risk assessments, mitigation plans, and partner communications.
- Be an escalation point for internal engineering teams and customers: lead incident evaluation, perform root-cause analysis, and develop solutions and corrective action.
- Provide clear, relevant technical communications to all partners (technical advisories, limitations, recommended practices, release impact notes), and represent Westinghouse in vendor and customer technical forums.
- Improve support effectiveness by defining/optimizing technical support processes, tracking recurring issues, and driving systemic fixes with platform roadmaps.
- Oversee and approve important platform baseline documentation (standards, reference architectures, known limitations, and support strategies); guide standardization and reuse across programs.
- Up to 25% travel to support customer systems, though we generally offer additional opportunities for field and site work.
Qualifications:
Bachelor's degree in an engineering discipline.
- 7 + years of experience in industrial controls engineering, platform engineering, or a related role, including ownership of technical outcomes across multiple projects.
- Deep hands-on experience with common PLC, SCADA, or DCS platforms, configuration management, and vendor technical engagement.
- Demonstrated experience providing senior technical support to company partners and external customers, including leading escalations, managing technical risk, and communicating with non-technical audiences.
- Demonstrated mastery of engineering principles and techniques, including requirements development, architecture/design methods, and disciplined problem solving in regulated/quality-controlled environments.
- Experience delivering and sustaining industrial control systems in operational environments, including commissioning/startup support, root-cause analysis, and long-term corrective actions.
- Knowledge of field instrumentation and control devices typical to the power industry, including interface definition, signal conditioning, and integration constraints.
- Interpret and review industry standard drawings (P&IDs, loop diagrams, cabinet drawings, panel layouts).
We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $103,200 to $129,000 per year.
#LI-Hybrid
Why Westinghouse?
Our benefits package is tailored to meet the diverse needs of our employees, while also promoting wellness and career growth. The following are representative of what we offer:
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Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
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Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
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401(k) with Company Match Contributions to support employees' retirement
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Paid Vacations and Company Holidays
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Opportunities for Flexible Work Arrangements to promote work-life balance
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Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
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Global Recognition and Service Programs to celebrate employee accomplishments and service
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Employee Referral Program
Westinghouse Electric Company is the global nuclear energy industry's first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:
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Safety and Quality
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Integrity and Trust
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Customer Focus and Innovation
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Speed and Passion to Win
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Teamwork and Accountability
While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com.
Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities
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